QuickyTap for tours & experiences

Learn what makes the experience memorable.

The route, the stories, the person leading the way. Collect feedback while the experience is still fresh, then use the patterns to help your guides and shape what comes next.

Explore plans Explore the software

Feedback, analytics and a clearer view of your customer experience.

Staff attribution and leaderboardQuickyTap

Staff & Leaderboard

Last 30 days

All locations

Staff attribution

Completed attributed sessions

Adam Hassan

100

Sara Mansour

Lina Haddad

Omar Khalil

Maya Saleh

Attribution measures the feedback journey, not confirmed public posts.

Animated BusinessQT interface · simulated Roots data. This is a product example, not a customer result.

Bring the guest’s perspective back to your team.

Ask about your experience

Custom surveys on every plan let you ask about storytelling, organisation or the route. Choose details that help your team learn from each group’s feedback.

Follow the feedback journey

See taps, completed sessions, copied drafts and review-platform visits in analytics. Track participation over time and understand where guests finish the journey.

Recognise the guide’s contribution

On Starter, Pro and Business, assign cards to guides and review attributed sessions and ratings in the staff leaderboard. Use this as a starting point for recognition and shared learning.

See themes across experiences

Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor operators’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.

The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.

Custom surveys are included on every plan

A different experience deserves different questions.

Start with moments your guests remember. Pro and Business let you give individual tours or events their own question sets within your plan’s limits.

Explore the software

AI insights and competitor comparisons · Pro & Business

See what stays with your guests.

Use on-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) to see recurring topics and suggested improvements. Tracked competitor ratings you enter add context for your next review.

Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.

AI insightsPro & Business

AI Insights

Weekly report

All locations

Business health

100Healthy

out of 100

Score breakdown

Customer rating40 / 40

Flow completion25 / 25

Sentiment20 / 20

Momentum15 / 15

Customer sentiment

5.0 ★

Positive feedback

203 · 100%

AI report

Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.

Share what your top-rated team members do during viewings.

Animated BusinessQT interface · simulated Roots data. This is a product example, not a customer result.

A few things you might be wondering.

Can different tours have different questions?

Yes. Pro and Business support separate location or event question sets within your plan’s limits. Business-level custom questions are included on every plan.

Can a guide invite feedback away from a venue?

Yes. A portable NFC touchpoint or QR code opens the guest experience on a phone. The guest needs an internet connection; no app download is required.

Can I choose where guests publish a review?

Configure a supported destination such as Google, Tripadvisor or GetYourGuide. Pro and Business support separate destinations per tour or event. Guests check and publish their own reviews.

Make feedback part of the way you work.

Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.