Ask about your service
Custom surveys on every plan let you choose questions about the menu, the welcome or the pace of a meal. Change them when your restaurant changes.
QuickyTap for restaurants
Know what brings your guests back.
A good meal is only part of the experience. Bring feedback on food, service and atmosphere into one workspace, so your next team conversation starts with what guests actually said.
Feedback, analytics and a clearer view of your customer experience.
Analytics
Last 30 days
Taps (scans)
485+132.1%vs previous periodSessions started
417+134.3%vs previous periodReview drafts generated
417+135.6%vs previous periodDaily trend
Sessions and completed feedback
Sessions startedCompleted
Devices
Mobile78%
Desktop15%
Tablet7%
Conversion funnel
Tap → Started → Questions → AI generated → Copied → Redirected
Tap485
Started417
Questions417
AI generated417
Copied417
Redirected417
From the dining room to your next decision.
See the feedback journey
Follow taps, completed sessions, copied drafts and review-platform visits in analytics. Compare activity over time to understand how guests use your feedback experience.
Recognise individual service
On Starter, Pro and Business, assign cards to staff and see attributed sessions and ratings on the staff leaderboard. Use the detail to discuss service, alongside participation.
Make the next service better
Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor restaurants’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.
The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.
Custom surveys are included on every plan
Your menu changes. Your questions can too.
Focus on the details you want to understand, from a new menu to the way your team welcomes a table. Use short questions with selectable answers.
Explore the softwareAI insights and competitor comparisons · Pro & Business
Give the next team briefing a clear starting point.
On-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) bring together satisfaction, recurring topics and suggested improvements. Read your own feedback alongside the competitor ratings you track before deciding what to work on.
Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.
AI Insights
Weekly report
Business health
100Healthy
Score breakdown
Customer rating40 / 40
Flow completion25 / 25
Sentiment20 / 20
Momentum15 / 15
Customer sentiment
5.0 ★Positive feedback
203 · 100%Trending topics
Clear communication↗ +53Transparent information↗ +59Well-organised viewings↗ +44Professional agent↗ +41
AI report
Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.
Share what your top-rated team members do during viewings.
A few things you might be wondering.
Can I ask about a seasonal menu?
Yes. Custom questions are available on every plan. Set up to three questions, with up to six answer options each, and update them when your menu or service focus changes.
Can I see feedback attributed to a server?
On Starter, Pro and Business, assign a card to a staff member. The staff leaderboard shows attributed feedback sessions and average ratings; it does not confirm that a public review was posted.
Who publishes a guest’s review?
The guest does. QuickyTap can create a draft from their answers for them to check, edit and copy. They choose whether to publish it on the review platform. A public review option remains available at every rating.
Make feedback part of the way you work.
Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.