Ask the questions your café needs
Every plan includes custom surveys. Focus on coffee, food, the welcome or the space, so the answers tell you more than a rating alone.
QuickyTap for cafés
Listen to the people who make your café.
From a quick morning coffee to a long afternoon at a table, each visit feels different. Learn what people value, notice the patterns and turn everyday feedback into thoughtful changes.
Feedback, analytics and a clearer view of your customer experience.
Dashboard
Last 30 days
Taps (scans)
485+132.1%vs previous periodSessions started
417+134.3%vs previous periodReview drafts generated
417+135.6%vs previous periodCopied
417+136.9%vs previous periodReview-link redirects
417+136.9%vs previous periodCompletion rate
100%+1.1%vs previous periodConversion funnel
Tap → Started → Questions → AI generated → Copied → Redirected
Tap485
Started417
Questions417
AI generated417
Copied417
Redirected417
Small details. A clearer picture of every visit.
Understand participation
See feedback trends, busy hours and journey completion in analytics. Learn when visitors engage and whether your feedback invitation is reaching them.
Recognise a thoughtful welcome
On Starter, Pro and Business, staff attribution and the leaderboard connect sessions and ratings to the team members whose cards guests used. Bring that feedback into team conversations.
Choose the next small improvement
Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor cafés’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.
The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.
Custom surveys are included on every plan
Make room for the details a star rating misses.
Build a short survey around the experience you offer. Ask about a new food selection, your coffee or the time spent in your space.
Explore the softwareAI insights and competitor comparisons · Pro & Business
Let the everyday feedback guide you.
Use on-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) to see recurring topics and suggested improvements. Tracked competitor ratings you enter add context for your next review.
Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.
AI Insights
Weekly report
Business health
100Healthy
Score breakdown
Customer rating40 / 40
Flow completion25 / 25
Sentiment20 / 20
Momentum15 / 15
Customer sentiment
5.0 ★Positive feedback
203 · 100%Trending topics
Clear communication↗ +53Transparent information↗ +59Well-organised viewings↗ +44Professional agent↗ +41
AI report
Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.
Share what your top-rated team members do during viewings.
A few things you might be wondering.
Is this only for takeaway cafés?
No. You choose the questions, so the same software can focus on a quick counter visit, brunch service or time spent in your café. Custom surveys are on every plan.
Do visitors need an account?
No. The feedback experience opens in their phone’s browser through an NFC tap or QR scan. Your business manages questions and results in the dashboard.
Can this tell me which visitors are regulars?
The workspace shows feedback activity and patterns. It does not create a customer contact database or identify which visitors are regular customers.
Make feedback part of the way you work.
Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.