Ask about the stay you offer
Every plan includes custom surveys. Shape questions around arrival, comfort, breakfast or the personal touches that matter to your guests.
QuickyTap for hotels & stays
See the stay through your guests’ eyes.
Arrival sets the tone. The room, breakfast and personal touches complete the stay. Bring guest feedback together so your team can understand which details deserve attention.
Feedback, analytics and a clearer view of your customer experience.
Dashboard
Last 30 days
Taps (scans)
485+132.1%vs previous periodSessions started
417+134.3%vs previous periodReview drafts generated
417+135.6%vs previous periodCopied
417+136.9%vs previous periodReview-link redirects
417+136.9%vs previous periodCompletion rate
100%+1.1%vs previous periodConversion funnel
Tap → Started → Questions → AI generated → Copied → Redirected
Tap485
Started417
Questions417
AI generated417
Copied417
Redirected417
Connect the details of a stay to your next decision.
See participation over time
Follow feedback activity, completion and review-platform visits in analytics. Compare periods within your plan’s history and understand how guests use the feedback journey.
Give the welcome a human context
On Starter, Pro and Business, assign cards to staff. Review attributed sessions and ratings on the staff leaderboard as one part of your service conversations.
Bring recurring issues into focus
Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor hotels’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.
The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.
Custom surveys are included on every plan
Choose the details you want to understand.
A small guesthouse and a city hotel offer different stays. Use your own questions and answer options to make feedback relevant to your property.
Explore the softwareAI insights and competitor comparisons · Pro & Business
A clearer starting point for service improvement.
Use on-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) to see recurring topics and suggested improvements. Tracked competitor ratings you enter add context for your next review.
Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.
AI Insights
Weekly report
Business health
100Healthy
Score breakdown
Customer rating40 / 40
Flow completion25 / 25
Sentiment20 / 20
Momentum15 / 15
Customer sentiment
5.0 ★Positive feedback
203 · 100%Trending topics
Clear communication↗ +53Transparent information↗ +59Well-organised viewings↗ +44Professional agent↗ +41
AI report
Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.
Share what your top-rated team members do during viewings.
A few things you might be wondering.
Does this connect to our property management system?
QuickyTap is a separate feedback workspace. Guests open the journey using NFC or QR, and your team manages questions and insights in the dashboard. A property management system integration is not included.
Can I manage more than one property?
Pro supports up to three locations and Business up to fifteen. Each location can have its own review link and question set. Choose a plan based on your properties and team access.
Can guests give feedback without an app?
Yes. An NFC tap or QR scan opens a browser experience. Guests can check an AI draft made from their own answers, then choose whether to copy and publish it themselves.
Make feedback part of the way you work.
Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.