Ask about the visit
Custom surveys are available on every plan. Ask about product advice, selection or the store environment, using wording that fits your business.
QuickyTap for retail stores
Understand the experience beyond the purchase.
People remember the advice, the choice and how welcome they felt. Collect feedback on the shopping experience and give your store team practical context for making the next visit better.
Feedback, analytics and a clearer view of your customer experience.
Analytics
Last 30 days
Taps (scans)
485+132.1%vs previous periodSessions started
417+134.3%vs previous periodReview drafts generated
417+135.6%vs previous periodDaily trend
Sessions and completed feedback
Sessions startedCompleted
Devices
Mobile78%
Desktop15%
Tablet7%
Conversion funnel
Tap → Started → Questions → AI generated → Copied → Redirected
Tap485
Started417
Questions417
AI generated417
Copied417
Redirected417
Bring the customer’s voice to the shop floor.
Understand your feedback activity
Analytics show taps, completed sessions and the steps toward a review-platform visit. Use trends and busy hours to understand participation in your store’s feedback journey.
Recognise helpful service
Starter, Pro and Business include staff attribution and a leaderboard. See sessions and ratings linked to staff-assigned cards, and bring that context into team conversations.
Find the next service improvement
Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor stores’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.
The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.
Custom surveys are included on every plan
The receipt tells you what sold. Ask how it felt.
Focus your questions on what the team can influence, such as clear advice, a useful selection or a welcoming visit.
Explore the softwareAI insights and competitor comparisons · Pro & Business
See the service themes across store visits.
Use on-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) to see recurring topics and suggested improvements. Tracked competitor ratings you enter add context for your next review.
Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.
AI Insights
Weekly report
Business health
100Healthy
Score breakdown
Customer rating40 / 40
Flow completion25 / 25
Sentiment20 / 20
Momentum15 / 15
Customer sentiment
5.0 ★Positive feedback
203 · 100%Trending topics
Clear communication↗ +53Transparent information↗ +59Well-organised viewings↗ +44Professional agent↗ +41
AI report
Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.
Share what your top-rated team members do during viewings.
A few things you might be wondering.
Does the software connect feedback to purchases?
QuickyTap measures the feedback journey. It does not connect to your point-of-sale system, record purchases or create a customer contact database.
Can every store ask its own questions?
Pro and Business support separate location question sets within their location limits. Every plan includes custom business-level questions, so a single store can tailor its survey too.
Can we measure a sales assistant’s contribution?
On Starter, Pro and Business, assign cards to staff to see attributed sessions and ratings on the staff leaderboard. This measures feedback activity, not sales or confirmed public reviews.
Make feedback part of the way you work.
Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.