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QuickyTap for gyms & fitness studios

Listen to the experience behind every session.

The instructor, the space and the feeling of being supported all shape a visit. Bring feedback into one workspace and help your team understand what makes a session feel worthwhile.

Feedback, analytics and a clearer view of your customer experience.

Staff attribution and leaderboardQuickyTap
Roots Real EstateSimulated data

Staff & Leaderboard

Last 30 days

All locations

Staff attribution

Completed attributed sessions
AH
Adam Hassan
100
SM
Sara Mansour
88
LH
Lina Haddad
71
OK
Omar Khalil
63
MS
Maya Saleh
50

Attribution measures the feedback journey, not confirmed public posts.

Animated BusinessQT interface · simulated Roots data. This is a product example, not a customer result.

Give your team feedback they can work with.

Ask about your studio experience

Every plan includes custom surveys. Ask about instruction, the welcome or the space, with short questions that reflect how your studio works.

See how people participate

Follow taps, completed sessions and review-platform visits in analytics. Use activity trends and busy hours to understand when people engage with your feedback invitation.

Recognise your instructors

On Starter, Pro and Business, assign feedback cards to staff and review attributed sessions and ratings on the staff leaderboard. Bring specific feedback into instructor conversations.

See what keeps coming up

Pro adds on-demand AI insights into recurring praise, concerns and suggested improvements, plus tracking of competitor studios’ ratings and review counts that you enter or obtain from a licensed source. Business adds fresh weekly AI analysis and AI competitor comparisons.

The analytics dashboard window and team limits vary by plan. Journey activity measures actions in QuickyTap; it does not confirm public review publication.

Custom surveys are included on every plan

Ask about the things your team can improve.

Use your own questions to understand the session experience. These examples focus on service and the space, rather than personal health or training records.

Explore the software

AI insights and competitor comparisons · Pro & Business

Bring a shared view to your next team meeting.

Use on-demand AI insights (Pro) or fresh weekly AI analysis with recommended actions (Business) to see recurring topics and suggested improvements. Tracked competitor ratings you enter add context for your next review.

Compare Google rating and review volume for the competitors you choose to track. AI usage and competitor limits depend on your plan.

AI insightsPro & Business
Roots Real EstateSimulated data

AI Insights

Weekly report

All locations

Business health

out of 100

Score breakdown

Customer rating40 / 40
Flow completion25 / 25
Sentiment20 / 20
Momentum15 / 15

Customer sentiment

5.0 ★

Positive feedback

203 · 100%

Trending topics

Clear communication↗ +53Transparent information↗ +59Well-organised viewings↗ +44Professional agent↗ +41

AI report

Customers consistently value clear explanations and well-organised viewings. Keep response times in step with growing interest.

Share what your top-rated team members do during viewings.
Animated BusinessQT interface · simulated Roots data. This is a product example, not a customer result.

A few things you might be wondering.

Does this replace membership or booking software?

QuickyTap focuses on feedback, review journeys and insights. It does not manage memberships, class bookings or training records.

Can we see feedback attributed to instructors?

Starter, Pro and Business include the staff leaderboard, with sessions and ratings linked to staff-assigned cards. Use this to discuss each team member’s contribution to the experience.

Can we use our own questions for a new class format?

Yes. All plans include up to three custom questions with selectable answers. Pro and Business also support separate location or event question sets within the plan’s limits.

Make feedback part of the way you work.

Choose a subscription around your team, your locations and how much detail you need. Start with the software tour or compare the plans.

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Customer feedback software for gyms & fitness studios · QuickyTap